Email sign up help

Email sign up help

Q: I cannot receive the verification code. What should I do?

A: If you're having trouble receiving the verification code, please try the following solutions:

  1. Check Your Mailbox Capacity

    • Your mailbox might be full, preventing new emails from coming through. Please clear some space by deleting unnecessary emails and then try to receive the verification code again.
  2. Check Your Spam or Junk Mailbox

    • Sometimes, the verification email may be mistakenly classified as spam. Please check your spam or junk mailbox to see if the code has been delivered there.
  3. Contact Us for Assistance

    • If neither of the above solutions works, please contact us directly. Provide your email address, and we'll help you resolve the issue as soon as possible.

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