Frequently Asked Questions:
1. Q: What should I do if the seal is damaged?
A: Please contact online support in the app, and our customer
service will assist you with after-sales support.
2. Q: What should I do if any accessories are missing?
A: Please contact online support in the app, and our customer
service will send you the missing accessories.
3. Q: Can I use third-party accessories with this product?
A: We recommend using only manufacturer-approved accessories
to ensure optimal performance and avoid damage.
4. Q: What happens if the tube is not inserted all the way?
A: The filament may get stuck in the tube when inserting it
into the extruder.
5. Q: What happens if the TF card is inserted incorrectly?
A: The TF card is pre-installed in the 3D printer. Inserting
it incorrectly or repeatedly removing and reinserting it may damage the TF card
or its slot. Always handle the TF card carefully when inserting it into the
printer or a USB card reader to avoid damage.
6. Q: What should I do if the filament is not coming out?
A: Check if the filament is jammed in the extruder or stuck in
the tube. Please reinsert the filament and ensure it is properly fed into the
nozzle.